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Terms and Conditions

Last updated: March 2026

1. General Information

These Terms and Conditions govern access to and use of the website os.utilia.ai (hereinafter, "the Site") and the services offered by UTILIA, with Tax ID (NIF) F75452102, registered at C/ Teniente Coronel Castillo Olivares, n 26, piso 16, letra A-2, 35011 Las Palmas de Gran Canaria, Spain (hereinafter, "the Service").

By accessing the Site or using the Service, you agree to be bound by these Terms and Conditions. If you do not agree with any of them, please do not use the Site or the Service.

2. Description of the Service

UTILIA OS is a comprehensive business management platform that integrates CRM tools, project management, invoicing, communication and more in a single connected environment.

The Site currently operates as a pre-launch page, allowing users to sign up for a waitlist to access the Service when it becomes available.

3. Registration and User Account

  • Access to certain features of the Service will require creating a user account.
  • You may register with your email address or through third-party authentication providers (such as Google). When using an external provider, you authorise UTILIA to access your basic profile information as described in our Privacy Policy.
  • You are responsible for maintaining the confidentiality of your access credentials.
  • Information provided during registration must be truthful and up to date.
  • You must notify us immediately of any unauthorised use of your account.

4. Acceptable Use

By using the Service, you agree to:

  • Not use the Service for illegal or unauthorised activities.
  • Not attempt to access restricted areas of the system without authorisation.
  • Not interfere with the normal operation of the Service or its infrastructure.
  • Not transmit malicious content such as viruses or harmful code.
  • Not use the Service in a way that could harm other users.

5. Intellectual Property

All content on the Site and Service, including but not limited to text, graphics, logos, icons, images, software and source code, is the property of UTILIA or its licensors and is protected by applicable intellectual property laws.

No rights or licences to UTILIA's intellectual property are granted except those expressly necessary for the legitimate use of the Service.

6. User Data

Data you enter or generate through the Service remains your property. UTILIA will not claim ownership of your data.

For more information on how we handle your personal data, please see our Privacy Policy.

7. Third-Party Service Integrations

UTILIA OS allows you to connect third-party services, such as Google Gmail, to extend the platform's functionality. By activating these integrations:

  • You authorise UTILIA OS to access your data on those services according to the permissions you explicitly grant.
  • You are responsible for reviewing and understanding the terms and privacy policies of the third-party services you connect.
  • You can revoke access to any connected service at any time from your account settings.
  • UTILIA OS uses data obtained from third-party services solely to provide you with platform functionality, as described in our Privacy Policy.

8. Service Availability

UTILIA strives to keep the Service continuously available, but does not guarantee uninterrupted operation. Interruptions may occur due to maintenance, updates or force majeure.

We reserve the right to modify, suspend or discontinue any part of the Service with reasonable prior notice.

9. Limitation of Liability

To the maximum extent permitted by law, UTILIA shall not be liable for:

  • Indirect, incidental or consequential damages arising from the use of the Service.
  • Loss of data, profits or revenue.
  • Service interruptions caused by factors beyond our control.
  • Actions, interruptions or changes made by third-party service providers connected through UTILIA OS.

UTILIA's total liability, in any case, shall be limited to the amount actually paid by the user during the preceding 12 months.

10. Modifications to the Terms

UTILIA reserves the right to modify these Terms and Conditions at any time. Modifications will be published on this page, updating the last modified date. Continued use of the Service after the changes are published implies acceptance of the new terms.

11. Governing Law and Jurisdiction

These Terms and Conditions are governed by Spanish law. For the resolution of any disputes that may arise, both parties submit to the competent courts of Spain.

12. Contact

If you have questions about these Terms and Conditions, contact us at: info@utilia.ai